Legal

Privacy Policy

Last updated: June 4, 2026

Plus One MD ("Plus One MD", "we", "us", or "our") operates the website medirector.ca and provides a free service that matches nurse injectors and other healthcare professionals in Ontario with verified Medical Directors and Authorized Prescribers. This Privacy Policy explains what personal information we collect, how we use and disclose it, and the choices available to you. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies, Canada's Anti-Spam Legislation (CASL).

By using this website or submitting a match request, you agree to the practices described in this policy.

1. Information we collect

Information you give us

When you submit a match request, we collect the information you provide, which may include:

  • Your first and last name
  • Email address
  • Phone number
  • City or region within Ontario
  • Practice type and your professional credential

Information collected automatically

When you visit the site, our lead-management platform and advertising/analytics pixels may automatically collect technical information such as your IP address, browser and device type, referring page, and the pages you view. This is used to operate the site, measure the performance of our advertising, and improve the service.

2. How we use your information

We use the personal information you provide to:

  • Match you with appropriate Medical Directors and Authorized Prescribers in your area;
  • Contact you — by email, phone, or text — regarding Medical Director matching services and your request;
  • Operate, maintain, and improve the matching service and our website;
  • Measure and improve our advertising and outreach; and
  • Comply with our legal and regulatory obligations.

3. Consent

When you submit the match request form and check the consent box, you give us your express consent to be contacted regarding Medical Director matching services and to have your information used and disclosed as described in this policy. You may withdraw your consent at any time by emailing [email protected]. Withdrawing consent will end further matching communications, subject to any legal or contractual restrictions and reasonable notice. Every commercial email we send will also include a way to unsubscribe.

4. How we share your information

We do not sell your personal information. We share it only as needed to provide the service:

  • Medical Directors and Authorized Prescribers. To make an introduction, we share your relevant details with one or more potential matches within our verified network.
  • Service providers. We use trusted third parties to operate the service — including our lead-management and form platform, website hosting, and analytics/advertising providers — who process information on our behalf and are required to protect it.
  • Legal requirements. We may disclose information where required by law or to protect our rights, users, or the public.

5. Cookies and tracking

We use cookies and similar tracking technologies (including conversion and analytics pixels) to understand site usage and measure advertising performance. You can control or block cookies through your browser settings; disabling them may affect how parts of the site function.

6. Retention

We keep your personal information only for as long as needed to fulfil the purposes described in this policy — including making introductions, responding to your requests, and meeting legal and regulatory obligations — after which it is securely deleted or anonymized.

7. Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Withdraw your consent to further contact; and
  • Ask questions or raise a concern about how we handle your information.

To exercise any of these rights, contact us at [email protected].

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be posted on this page.

10. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, contact our privacy contact at [email protected].